Mrs. P. (49), France, foot and ankle patient: "Thanks to Gelenk-Klinik I can do sports again: I'm grateful to it and can say that I was lucky enough to find it. "
Date of surgery: December 2015
I have been a patient at the Gelenk-Klinik since 2011. At the time, I had been walking with a broken bone in one foot for almost a year and a half. In the country where I live, none of the several "specialists" I went to wanted to operate me. I was quite desperate when I started searching on the Internet for other options. Soon a surgeon from Gelenk-Klinik replied and I got an appointment with him very quickly.
Immediately he gave me hope again, and I thought he was extremely professional and serious as he did not limit his check-up to my foot, but had both my feet checked to see what the basic problem behind my fracture was, and indeed there were several. I had a major surgery and I was so impressed by the “5 stars hotel” rooms and treatment in the clinic. The staff was always helpful, friendly and understanding of the pain i had both during the day and at night. I even received acupuncture and physiotherapy treatments while I was there.
I had a total of 9 operations with different surgeons according to the problem at the Gelenk-Klinik throughout the years and thanks to each of them I always recovered the use of this or that part of my body.
Needless to say, I took my own son to the Gelenk-Klinik and of course many of my friends who, in turn, also brought their own family or friends. There are lots of things that I find impressive about the clinic: the availability and high level of professionalism, the friendly treatment I always receive by nurses, physiotherapists, doctors, all staff in general.
A sincere word of merit for the public relations operators, who are absolutely always ready to help, find solutions and arrangements fast and extremely efficiently. I would not know how to work out administrative issues myself and they are my direct contact to surgeons when needed.
The only issue that would be useful for the people like me who benefit from a private scheme with Henner would be that an agreement be worked out for Henner to make a direct payment not only for the operations including a night stay, but for all the rest, us being now quite a few to come to the Gelenk-Klinik.
Thanks to Gelenk-Klinik I can do sports again: I'm grateful to it and can say that I was lucky enough to find it.